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Customer Service Representative - Sales

Job no: 971927
Work type: Full time
Location: Adelaide
Categories: Customer Service

Why wouldn't you choose what's better? We are on the lookout for friendly folk to become the next customer service superstars in our sales team. Here, you'll be the first port of call for our customers in the residential sales department.

HOT TIP: You don't need to be a tech guru to do this job - you'll get stacks of training from our experienced (and yes, they asked us to say this) awesome training team who will teach you everything you need to know before you hit the floor.

What are we looking for?

We dig individuality and are looking for fun- loving people people (not a mistype). We love a warm, calm and friendly phone manner and previous customer service or sales experience is a massive tick. You'll need top notch communication skills along with enthusiasm, flexibility and a love of change. It won't hurt if you are a fan of gizmos, gadgets and all things techy too! If you can talk underwater with a mouthful of marbles, come aboard the iiNet boat, and sell our amazing products to our customers in our inbound sales team.

What you'll need

You'll be the first port of call for customers in the residential sales department. Being in a call centre, you'll be on the phone with customers for the majority of your shift wearing a headset. You'll also be comfortable working to KPI's (those are Key Performance Indicators for those of you playing at home) and love the challenge of exceeding them!

You'll need to be available to start on 15 May 2017, and be available for a range of shifts between Monday to Friday 8.00am to 8.00pm.

The proof is in the perks

We think the secret to our happy customers is our happy staff, so we have a schmick, state of the art office in the Adelaide CBD, close to shops in Rundle Mall and cafes of Rundle Street and we have decked it out with TV's so you can catch Ellen in your lunch break!. We provide fresh fruit, fun competitions, and (of course) big discounts on your iiNet services.  

So what are you looking for?...

Heaps of our CSRs have moved into roles in Marketing, Sales, Programming, Projects and IT or have risen through the ranks to Senior roles in our Contact Centre's.  So if you're looking for a career kickstart we are totally cool with (in fact, we encourage) that!

We start you off on an annual salary of $39,000 plus loadings for weekend shifts, super, a top-notch reward and recognition program that can lock away another $800 each month (That's a potential $9,600 bonus a year!). You also get tenure based increases every 6 months so the longer you are here, the more you can earn!  

If you can handle some serious fun in your working ……Go on be one of us!

The stuff that our Marketing team want us to say….

iiNet is an Australian Internet Service Provider and a leading challenger in the telecommunications market. We're committed to making it simple for all Australians to get online across both our own ADSL2+ network and the exciting new nbn™ technologies. Our vision is to lead the market with services that harness the potential of the Internet and then differentiate with award-winning customer service. We employ more than 2,500 enthusiastic staff across four countries - 80 per cent of whom are employed to directly service nearly one million customers

Advertised: Cen. Australia Standard Time

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